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How can I cancel a registration?

All registered E&P Registration System passes can be cancelled at any time even if they have received their invitation code and confirmation email with QR code.

However, once a registered attendee upgrades the registration, Exhibitor Coordinators will no longer be able to cancel that pass.

The E&P Registration System will show you the message: "You cannot cancel this registration as it was already modified by the attendee."

To cancel a registration following the steps outlined below:

  • In the “Manage Passes’” tab
  • Enter primary email address in the ‘Email’ field and click on ‘Search’.
  • In the ‘Actions’ column you will find an icon to "Cancel Registrant". Please click there and proceed to ‘Delete’.
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